书店
PG电子APP the 书店
Where is the Clarkson College bookstore?
PG电子APP书店是在线的，没有实体店. The online bookstore is operated by BNC (Barnes & Noble College) which bought MBS Direct. 学生可以通过BNC和MBS Direct进行交流.
What is the website for the new online bookstore?
http://bncvirtual.com/clarksoncollege
Where can I buy Clarkson College spirit wear?
Clarkson College t-shirts, hats, bags, etc. can be found through our online Marketplace, http://clarksoncollege.mybrightsites.com/. 你也可以在校园学生中心的市场上找到有限的装备选择.
Do I need to create an 账户 to buy books?
是的, 第一次使用PG电子APP书店时，您需要创建一个书店帐户. 你的 账户 is where you can track your order, view your order history, 提交的回报, return rental books and sell back your books.
书 & 金融援助
What is a bookstore 凭证?
书店代金券允许你使用经济援助资金来支付你的书费. Rather than paying with a credit or debit card, you can use available financial aid dollars. 你的 指控 will be sent to Clarkson College and 适用于 学生 账户.
Does everyone get a 凭证?
No. 在支付所有学杂费后，你必须有可用的经济援助资金. If you are eligible, you will receive a 凭证 via 电子邮件.
How can I use the 凭证?
Access the online bookstore at http://bncvirtual.com/clarksoncollege, click on 书店 Voucher, enter your 学生 ID and Voucher ID, and follow the steps on the screens.
Whom do I contact if I have questions about the process?
You should contact the customer service line at 800.325.3252. 如果他们不能回答你的问题或解决问题, 他们会指引你去PG电子APP找可以帮助你的人.
Why did I 不 get a 凭证 电子邮件?
You did 不 receive an 电子邮件 to use a 凭证 因为你没有申请经济资助，或者你的经济资助不足以支付学费 所有 your tuition and fees. 如果你认为你应该收到一份，请联系你的经济援助顾问.
金融援助 Office
financialaid@wirelesspowersupply.net
402.552.2749
Can I get more money for books?
如果你已经支付了优惠券的全部金额，你需要购买更多的书, 你应该联系你的财务援助顾问，以确定是否有额外的资金可用.
如果我的书店代金券不能支付图书的全部费用，我可以用信用卡支付余额吗?
是的, 如果你的代金券不够用，你可以用信用卡来支付书店费用的余额.
这是 凭证 一个骗局?
No, it’s 不 一个骗局. 这家新的网上书店会向所有拥有超过学杂费的经济援助资金的学生发送有关代金券的电子邮件. The online bookstore is operated by BNC (Barnes & Noble College) which bought MBS Direct. 这意味着您可以从BNC和MBS获得通信. 您将收到一封来自“BNC服务”的电子邮件，邮件地址为“VB@news”.mbsbooks.Com”，这是一个合法的电子邮件，包含如何使用书店代金券的信息.
Does this mean I get free books?
No, it doesn’t mean free books. 你的 books are being paid with your financial aid. 这张代金券允许你在网上书店购买书籍，而不用信用卡支付，费用将应用到你在PG电子APP的学生账户中.
What does this do to my financial aid refund?
你的经济援助退款将减少你在书店收取的金额.
Example: if you were going to get a $1,从你的经济资助中退了000美元，你在书店要收600美元, then your refund will be $400.
如果我是一名使用退伍军人事务部教育福利购买书籍和用品的学生怎么办?
学生应直接与学生帐户协调 StudentAccounts@wirelesspowersupply.net.
Online 书店 Help
Customer Service: 800.325.3252
Help Center with FAQs and Help Topics:
http://bncvirtual.com/vb_faq.php?FVCUSNO=6124
PG电子APP your 书
How do I know what books I need?
You can locate your books using the course ID number or the ‘Shop by Schedule’ option. To use ‘Shop by Schedule’, enter your student ID number to see a list of registered courses. If you do 不 see your registered courses, 这意味着你的日程表还没有上传到书店. Ch回头查看，或只需输入课程ID即可查看您的教科书.
我的课程上说我会在上课的第一天收到课程材料. How does this work?
您的教师可以选择将您的课程材料嵌入到我们的学习管理系统中, Canvas. 如果是这种情况，您需要通过Canvas“选择加入”来购买您的课程内容. 你的 instructor will provide more information.
Some of my books say “required/previous purchase”. What does this mean?
有时 你的课程需要一本你在以前的课上用过的书, or a class you are taking that same semester. You do 不 need to purchase a duplicate copy. Double check your cart before checkout to ensure you are 不 purchasing multiple copies of the same book or 电子书.
航运
How do I get free shipping?
在书店网页上指定的时间内，可以免费送货: http://bncvirtual.com/clarksoncollege. 通常, 书店为即将到来的学期“开放”的前两周可以免费送货.
I had my books shipped to the College. How do I get them?
学期开始前的周五，在新生迎新会上可以领取教科书. 如果你不能在新生介绍会上拿起你的书, they will be available for pickup Monday–Friday, 8 a.m. 到下午4点.m. 在图书馆.
Selling your 书
I want to sell my books back. How do I do this?
Book buy back is done online through the bookstore. For more information, see the Help Center on the bookstore site. http://bncvirtual.com/vb_faq.php?FVCUSNO=6124
How do I return a textbook I rented?
选择租赁的学生将收到电子邮件通知，详细说明退还租赁物品的过程. 有关更多信息，请参阅书店网站上的帮助中心. http://bncvirtual.com/vb_faq.php?FVCUSNO=6124